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FAQs

Have question? Here are some frequently asked questions...

FAQs
How much does it cost?

Its simple:

  1. We charge per keg as per the prices on the website
  2. We charge per tap as a full equipment package with associated accesories such as cooler and gas. 
  3. We charge a delivery rate based on location, time and day. If you are flexible on time of day then prices on our site are accurate.

As an example

  • Keg of Guinness £156+VAT
  • Draught Equipment Package £60+VAT
  • Delivery to East Surrey £45+VAT

Total £261+VAT

 

For example delivery costs for locations please see our delivery page

How long does a Keg last once opened?

Varies between 1 and 3 weeks, depending on the Beer type and Gas used.

Do you offer Sale or Return?

Only if agreed in advance and only on certain brands.  We charge a £30 + VAT Keg Handling Charge per unopened Keg (seal intact and not damaged) and will refund you the balance within 7 days of collection. Please contact us for further information.

What if I have a problem with my Keg?

Our technicians will test and demonstrate the equipment on-site.  We will provide you with a Troubleshooting Guide for reference with an out-of-hours phone number that you can use in emergencies. In the rare case of equipment failure we will attend site to fix the install. We do also leave spare equipment with you just in case as a fail safe.

What beer taps (font's) do you have available?

We have the largest selection of beer tap sytles than any other keg hire company in the UK! We have most branded fonts and a huge selction of chrome or brass fonts including many types of new chrome Porta style fonts which are often found in most top end cocktail and wine bars. For very large events requiring 10 plus taps we can even supply brand new branded fonts, perfect for festivals and large coporate functions. Please email us, @ rentakeg@partydoctors.co.uk or call us 0844 800 3415 for font pictures and style suggestions for your event.

When will my equipment be delivered?

We deliver 24/7, 365 days a year (Delivery days and time prices vary, please contact us for a quote). Please note that if your event is on a weekend our standard day for delivery will be Thursday or Friday and collection the following Monday or Tuesday. Please contact us if you can only take a weekend delivery. We can inform you of an estimated delivery time the day before- either AM or PM. We cannot give specific delivery times due to install durations at each stop- so we ask that you can be as flexible as possible. For cost examples and more information see our Delivery page

Can you deliver the equipment to one location and collect from a different one?

Yes we can. We will show you on delivery how to disconnect everything and move it safely. There is also setup instructions available to download under the "useful info" side box to your right.

What do I need to have in place for the delivery?

All we need is a plug for the Cooler(s) and a Bar / sturdy surface for the Tap(s) to clamp onto. Easy!

What if I have my own Kegs and just require the equipment?

We can supply the equipment without the Kegs. See Draft Beer Equipment Hire for more information. Please let us know how many Kegs you wish to serve in total, as this will dertermine how much equipment & gas you require.

I live outside your standard delivery areas and need some Kegs and equipment. Can you help?

Yes. We can deliver kegs to anywhere in the county however as we have to hand deliver and install all kegs ourselves associated costs are sometime un-economical for our clients.

We charge £3+VAT per mile from our based in Edenbridge plus standing time if required.

How big are the components and what space is required?

The main components of a typical keg system are:

Shelf Cooler (Our biggest Size) W600mm x H300mm x D400m. These typically sit on the floor under a counter surface such as a table or bar counter

For all kegs please allow another 200mm height for the coupler connection. These sit under the counter surface but often beside the bar or for larger "Remote" cooled systems, in a seperate defined cellar area.

50L Keg (standard size) H535mm x W394mm (sizes vary slightly from keg size)

30L Keg H350mm x W406mm

30L KeyKeg H572mm x W300mm

Gas Bottle H910mm x W140mm. These either sit beside the counter surface or underneath.

Do you offer hand held coolers?

In short, no! Whilst they are pratical for some uses you can only use them with a small selection of beers as they do not use drinks gas therefore affecting the product, with many beers being served much flatter than they should be. You also have less control over the temperature not being able to super chill products. As a result they are unreliable for certain beers such as Peroni and Asahi which require cooling correctly, not to mention the correct gas. This creates fobbing, in other words lots of foam!

Due to actually trialing these setups in the past we came to the conclusion that we were not able to provide that quality our customers were seeking, so stopped offering this type of setup.

We Supply

Beer On Tap for Small Events Beer On Tap for
Small Events
We are industry leaders in supplying draft beer systems for parties all over the UK. If you're having a house party, wedding or office knees up, we can supply you with everthing you need.

We use state of the art beer coolers, which means you will be pouring ice cold beer within 15 minutes of us installing our equipment.
Find out more
High Volume Bars High Volume Bars
for Festivals
We are industry leaders at installing and managing beer systems to deal with large scale events such as festivals and corporate events.

We have designed and installed mass dispense beer systems for events such as Standon Calling, Secret Garden Party, Glade Music Festival, Cowes and Secret Cinema events.
Find out more
Mobile Bar Units & Bar Staff Mobile Bar Units
& Bar Staff
We are industry leaders at supplying mobile bar units, back bar displays and experiences bar staff for events and parties across the UK.

With over 100 staff on our books from Standard Bar Tenders to Cocktail Mixologists and Flairists. We have some of the UK's finest ready to make your event a memorable one.
Find out more

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