FAQs

Draught systems are made up of a closed gas pressure system which must be installed in accordance with the British Beer & Pub Assocation Pressure Code of Examination, by a competent person working to a written scheme of examination. If this has not be done it may likley void any insurance you may have.

If you bought a cake would you serve it with a chainsaw? Probably not. So why would you serve kegged beer using equipment that will change how it is supposed to taste and pour? As we install exactly to brewery specification we use flash coolers and full closed pressure systems that allow us to make the adjustments required for each individual product. Table top coolers and kegerators have limitations and require additional equipment to serve most beers correctly to brewery specification. They also have limited cooling control which can create issues when pouring at high capacity. Whilst they have their place for certain products such as KeyKegs, that are not supported by national size breweries.

If you need to contact us in an emergency after office hours please call the phone number provided on your booking confirmation. This number is linked directly to the manager on duty. Please note that we can not answer any sales queries on this number.

For our day to day business we serve the majority of the South East UK only. However for large events such as 12 taps or above we travel further afield with enough notice. Please see our delivery page for more information on the areas we cover

For a full set of instructions Click Here

It's simple:

1. We charge per keg as per the prices on the website, however prices do change on a daily basis so contact us for an accurate quote
2. We charge per tap system as a full equipment package with associated accesories such as cooler and gas. 
3. We charge a delivery rate based on location, time and date.

As an example

• Keg of Fosters £137+VAT (Example cost, prices often vary based on daily market prices)
• Draught Equipment Package £65+VAT for up to 4 days if hired with purchase of a keg.
• Delivery & Collection £90+VAT

Total £292+VAT (£349.20 inc VAT) 

Looking for just the kegs? No problem! We charge the keg price then a flat delivery rate from £45+VAT (£54inc VAT). This is for up to 6 kegs, delivery price increases there after. 

For more information about delivery, installation and collection rates please visit our delivery page.

Lager varies between 2 and 4 weeks, depending on the beer type and gas used. Cider lasts for up to 12 months if stored correctly, prosecco up to 4 months and cocktails vary from 4 - 8 weeks. Every product in general is different due to the ingredients used, so please contact us to check your product open life if needed when ordering from us. Storage and care of kegs also plays a large part of shelf life. Kegs need to be stored at 10-12 degrees or lower for optimum shelf life.

Yes, although not all products such as keg to order items (cocktails, some beers, etc) or imports such as German lager. There is also a charge of £40+VAT per keg to return them to the brewery of origin. This fee is negotiable for large orders. Kegs are refunded within 48 hours of your event once you have agreed your credit note and provided us with refund details. If you have kegs left over please email us your bank details in advance to speed up the refund process. Sale and return must be agreed in advance of order due to brewery returns process.

We have a small selection of kegs in stock at any one time due to stock turnover however in general we do not stock to sell. This is because our company model is to deliver kegs direct from the brewers themselves giving our customers a huge range of choice, over 300 different products to be precise.

Our technicians will test and demonstrate the equipment on-site. We will provide you with a troubleshooting guide for reference with an out-of-hours phone number that you can use in emergencies. In the rare case of equipment failure we will attend site to fix the install.

There is also a full tutorial on our equipment page here : Click Here

We have the largest selection of beer tap styles than any other keg hire company in the UK! We have most branded fonts and a huge selection of stylish chrome taps. For large events requiring 10 or more taps, we can even supply brand new branded fonts, perfect for festivals and large coporate functions. Get in touch if you want to discuss options.

We delivery Monday to Friday (exlcluding bank holidays), 10am to 7pm. Due to the nature of our delivery routes and distance covered we can not give timed delivery slots however we will attemp to give you a courtesy call when leaving our previous delivery to make sure you're ready for your slot.

If you require a dedicated timed delivery/collection slot and or weekend delivery/collection slot, these are available at extra cost subject to availability. Rates are reflective of single technician labour and transport for the dedicated install.

If you have booked with us please refer to your booking confirmation.

For delivery cost examples and more information see our Delivery page.

Yes we can. We will show you on delivery how to disconnect everything and move it safely. There are also setup instructions available to download under the "useful info" side box to your right, however we also send these to you upon signing receipt of the equipment.

All we need is a 13amp plug socket (UK standard plug socket) for the Cooler(s) and a sturdy surface such as a table or bar, for the tap(s) to clamp onto. Easy!

We can supply the equipment without the Kegs. See Dispense Equipment for more information. Please let us know how many Kegs you wish to serve in total, as this will dertermine how much equipment & gas you require.

In some cases we serve outside of our usual delivery area of the South East however delivery and installation is charged based on extra driving time, fuel and time onsite for technicians. Please contact us for a quote.

The main components of a typical keg system are:

• Shelf Cooler (Our biggest Size) W600mm x H300mm x D400m. These typically sit on the floor under a counter surface such as a table or bar counter
• Mini Remote W375mm x H800mm x D460mm
• Remote Cooler W580mm x H950mm x D650mm

For all kegs please allow another 200mm height for the coupler connection. These sit under the counter surface but often beside the bar or for larger "Remote" cooled systems, in a seperate defined cellar area.

• 50L Keg (standard size) H535mm x W394mm (sizes vary slightly from keg size)
• 30L Keg H350mm x W406mm
• 30L KeyKeg H572mm x W300mm
• Gas Bottle H910mm x W140mm. These either sit beside the counter surface or underneath.

If you are building a custom bar or stand to accomadate the cooler, please allow for 150mm space around the cooler for ventilation. The cooler must not be fully enclosed either.