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Payments

Please read our payment terms...

Payments

If delivered

  • We require full payment for your goods before delivery.
  • A 25% deposit is required to secure bookings in advance.
  • Payable by Cheque, BACS or Debit / Credit Card.  Please note that payments made by Credit Cards will incur a 2.5% surcharge (AMEX 3%). Cheques can be posted, but we must have received them at least 7 days prior to your event so that funds are cleared.

If you do not meet the driver at the agreed delivery/collection, time/date we will charge you a call out fee. If the driver is late because of traffic or other problems then we will make arrangements with you to come back another time that is suitable to you.

If collecting

If you are collecting equipment from our Depot, we need the following items from you:

  • A card in the name of the person collecting.
  • Photo ID
  • A utility bill no older than 3 months with the same address as your contracted billing address.
  • £250 + VAT Security Deposit – Refundable once we have received the equipment in original condition.

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